Tuesday, May 31, 2011

IT Facility Management Services - MegaTech Infoserve Nashik


In Facility management services MegaTech Infoserve ensures that the client’s equipments are in top operational condition and that they are receiving services in a prompt and organized manner. We offer Facility management services to organizations that choose to outsource their facility management operations in lieu of maintaining their own facility management personnel and resources.
IT Facilities Management Services involve an effective combination of people, process and tools to ensure that your IT infrastructure is always up and running. Catering to the 24x7 service demands on your IT infrastructure, we undertake complete responsibility of ensuring availability and performance of your IT Infrastructure as per SLA (Service Level Agreement). Our services are backed by over immense domain experience in providing products and services to various industries.

Services We Offer :
  • Program Management
  • Service Desk Management
  • Server / Systems Management
  • Desk-Side Management
  • Network (WAN & LAN) Management
  • Database Management
  • Application Support
  • Mail Management
  • Telecom Management
  • Data Center Management
  • Asset Management

Saturday, May 14, 2011

Server Management & Server Maintenance consulting services

We at MegaTech Infoserve understand the absolute necessity & criticality for keeping all of your servers online 24X7 and make them as secure as possible and running your business smoothly.

With 100% uptime, Your servers should be constantly maintained using superior designs and technology, guaranteeing that your sales can be made when your customers demand it or the information is available when it is required.

Without a second thought servers are the heart beat and core of every network. Whether it be your Internal Networked Server or a Web Server. Our server maintenance and management services are designed to keep your server (s) up and running 24 X 7 and ensure that the servers are always delivering expected performance to your network users.

We Offer 24/7/365 Technical Support Availability. Our Support staff can be reached via email, SMS or via telephone.

 Our server maintenance and management services comprise of:
  • Performing Security Checks and Updates 
  • Checking server log files
  • Applying necessary service and software updates
  • Checking core file and folder permission
  • Checking complete security 
  • Checking application functionality
  • Checking redundancy
  • Recommending necessary software and hardware upgrades
  • Check backups
  • Thorough security audit
  • Applying Security Policies
  • Installation and configuration of firewall
  • Configuration changes as desired by customer
  • Disabling of unused and insecure services
  • Removal of insecure packages and unnecessary software
  • Regular scans for easy-to-guess users passwords
  • Log auditing for unusual activity
  • Investigating hacking attempts
  • Restoring files from backup
  • Anti-spam configuration
  • Anti-virus configuration
  • Anti-DoS/DDoS kernel code tweaking 
  • Default system users removal
  • SSH server hardening
  • Mod_Security (Intrusion detection and prevention engine for web applications)
  • Kernel tuning with sysctl
  • Snort (Network Intrusion Detection System)
  • Acid (Analysis Console for Intrusion Databases)
  • Smartd (HDD Reliability monitor) 
  • SIM (System Integrity Monitor) 
  • PRM (Process Resource Monitor)
  • SPRI (System Priority) 
  • BFD (Brute Force Detection)
  • PMON (Socket Monitor)
  • Tripwire (keeps track of every file being moved/edited in the system)
  • CHkrootkit (Rootkit/Exploit scanner reports sent daily)
  •     Checking hard disk drive for space or any corruption

We have experienced team for Microsoft Windows Server 2003, Server 2008, Exchange 2007, Exchange 2010, MOSS 2007 (Sharepoint),Office Communicator, Linux Webmail, Linux Servers.  Contact us for your requirement megatech.infoserve@gmail.com (MegaTech Infoserve, Nashik).

We also monitor services on your server to make sure the services and server are up and running round the clock, and provide you a email or text notification when the services are down or modified.