Annual Maintenance Contract (AMC) covers desktops, laptops, Printers, Networking products etc. We manage and provie services as per SLA designed specifically to maintain maximum uptime of clients IT infrastructure covered under AMC.
Our Monitoring and Management programs ensure improved service levels, better response-times, minimized downtime and proactive support. Comprehensive and flexible solutions addressing all significant layers of technology are provided that includes:
• Server Management & Monitoring
• Network Management & Monitoring
• Application Management & Monitoring
• Desktop Management
• Security Patch Management
• Spyware Management
1.AMC benefits:
a. Diagnosing & solving hardware related issues i.e. changing the hardware parts, swapping the hardware parts etc.
b. To provide standby as per SLA
c. AMC can be customised as per customer requirements and IT infrastructure.
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